Swiss Post

“Swiss Post selected Lyngsoe’s Material Management solution because it fulfilled our requirements for cost-effective implementation and operational reliability.” Marc Darsen, IT Project Manager, Swiss Post


Enhancing Swiss efficiency

The land of the Alps, Switzerland, is known for its focus on best quality – whether it’s clockworks, chocolate or postal handling. More than 600 RFID portals have been mounted in Swiss Post’s postal and logistic centers to give the post complete control over their 70,000 roll container assets and their flow.

Apart from the RFID tags on the containers, the fully integrated solution also utilizes barcodes and interfaces to other IT systems to provide end-to-end, track-and-trace of containers as well as onboard mail trays. Destination barcodes on mail trays are registered as consignments within individual containers using a unique automated nesting solution.

One of the most innovative postal operators in the world, Swiss Post has a strategic goal of consistently meeting its own ambitious targets for customer satisfaction. Efficiency is the key, making heavy use of container and tray-based automated logistics, to handle:


  • 2.4 billion letters

  • 100 million parcels

  • 70,000 roll containers


Swiss Post has defined its own core values as “reliable”, “value-enhancing” and “sustainable.” In order to live up to those values, it constantly innovates and invests in cutting edge technology. To minimize operational costs, eliminate manual process, improve quality and logistics, it wanted to be able to identify and track all its containers and the items they contain.


Lyngsoe Systems won a tender to provide a new material management solution to provide Swiss Post with a complete inventory and flow overview system, based on Lyngsoe Systems’ 40+ years of experience. The solution installed is advanced, fully automated and RFID-based comprising over 600 Quick Mount RFID portals at 47 sorting centers/distribution hubs around the country, able to read passive EPC global Gen2 RFID tags attached to roll containers. The system also uses barcodes on mail trays that interface with other IT systems to provide end-to-end track and trace. Swiss Post achieved the following benefits:

  • 100% visibility for roll container flow

  • Real-time track and trace data

  • Substantially reduced costs


The new material management system allows Swiss Post to always know where mail is located, its destination and to identify bottlenecks in production or transport. It helps improve the level of quality of service and meet strategic targets including customer satisfaction.