The growing e-commerce market is a challenge for all posts
As an increasing number of bulky letters and small packets are being imported from outside the EU, such as from China, there is a huge demand on postal operators to be able to handle the import process. This is exactly the challenge that faced PostNord after the Swedish Customs clarified that PostNord promptly must make sure that VAT is paid on all mail items with a declared value that come from outside the EU Customs Union. Thus PostNord introduced this fee from March 1st 2018. To come up with a solution to handle this, PostNord turned to Lyngsoe Systems and the Manual Image Capturing Station™ (MICS). MICS lowers the cycle time of the import process by combining automatic arrival registration (IPS), customs handling and image capturing into one single process. Using captured images of items, rather than physical items, enables faster release, lowering manual labor and freeing up floor space.