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Technical administration and maintenance
Today, postal companies are totally dependent on reliable technical equipment, installation and systems. Delivering mail at the right time, the right place and at the right price requires that installations are performing 100 percent as planned during hours of production.
This QSM Operations module ensures that maintenance tasks are handled up front, that automated parts of the postal process do not break down during hours of production and that the maintenance of buildings and outside areas is done according to plan. Furthermore, it contains a combined service monitor solution that provides postal services with a real-time overview in their control rooms. This module is a highly advanced and effective system for the management and quality assurance of maintaining and facilitating a modern service and maintenance department.
Prevention instead of repair
The technical administration and maintenance module is built as a modular standard system enabling management at all organizational levels to follow the sequence of events of each single task on-line and to ensure that the maintenance is built on the principles of prevention instead of repair. Examples of use:
- Full visibility of all products in the logistics flow
- Control of maintenance and repairs on buildings and systems
- Handling of out-sourced tasks
- Follow-up on service suppliers
- Collection and maintenance of knowledge on buildings and systems
Valuable quality reports can easily be generated to contribute as documentation to quality systems like Total Production Maintenance and EFQM.