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Operational Solutions

Among postal operators there is a big need for planning, execution, measurement and control. Lyngsoe has in recent years and in corporation with leading postal services developed a wide range of operational solutions that have been implemented in various types of postal services. All solutions are built on the same platform, QSM Operations, and cover practically all operational tasks for managing and controlling products, processes and resources through out the entire postal value chain. It supports the management of a wide range of daily operational tasks including:

  • Capacity optimization and resource planning
  • Track & trace visibility, monitoring of products and processes
  • Systematic management of production maintenance
  • Simplification of administrative routines and working procedures

QSM Operations encompasses the following wide range of different modules for running a postal business. Click on the below illustration to read more about the different modules.   

QSM Operations overview Tracking of secure shipments Tracking of postal items Registered mail handling Proof of sending and delivery Revenue protection Vihicle and trailer tracking Roll container, tray tracking and monitoring Mailbox collection control Certain day (Stock control) Warehouse management Mail delivery management Production managament planning Sorter control Technical administration and maintenance Time registration and resource consumption

One platform – many purposes

QSM Operations is a seamless processing system that links the need for planning, execution, control and measurements into one efficient and flexible solution for postal services. When you first have a setup of data-capture equipment and the software platform, it’s easy and cost-effective to add more solutions from QSM Operations.

New standard modules and adjustments can quickly be integrated into existing platforms at the same pace as the postal services external environment or internal content changes. This ability provides a tremendous advantage in delivering fast system deployments while maintaining low support and maintenance costs.

Easy to fit individual needs

The QSM Operations standard system can be configured exactly to individual postal services’ specific requirements and be easily configured to fit into new or changed product processes and structures. It allows postal services to meet changing customer requirements simply by adding or updating modules. Moreover, the system modularity enables it to be configured to support and measure the whole – or any part of – the Post’s logistic chain and distribution network.

Manage and combine all kinds of data material

Collecting and recording basic data for areas such as process and delivery times, mail volumes or resource consumption can be achieved in various ways. QSM Operations adds value to postal companies no matter how underlying data have been captured, e.g. by RFID, barcodes, records from sorting machines counters, manual registrations, weighing mail or transferring data from other systems.

» Download the full QSM Operations brochure

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