Meet Lyngsoe Systems at Passenger Terminal
Expo in London, 24-26 March

Pay us a visit at stand 1835 and get the explanation of what we mean when we say:

When you have a baggage handling challenge

- ABQM it!

To give you the advantage, it is all about measuring the quality: ABQM = Automatic Baggage Quality Measurements. At the exhibition, you will be able to see a live demonstration of this tool and find out how we can help you improve the quality of your processes.

Why deploy Lyngsoe ABQM?

When you want to analyze your baggage handling process, the process data may not all be available. You may have an idea about where your process challenges lie, but do not have the proper documentation to support your opinion. With the Lyngsoe ABQM tool, you will have valid data documentation, and will not need to rely on indeterminate opinions. The Lyngsoe ABQM collects data and presents them in a variety of reports, which immediately pinpoint the various issues and highlights possible areas for improvement in the baggage handling process.

The Lyngsoe ABQM can help solve challenges such as the need to

obtain independent knowledge about the baggage handling process
increase the volume of processed baggage
optimize the service quality of the baggage handling system
carry out time studies of every process within the baggage handling system to verify against service Level Agreements (SLA)
locate the reasons for unsatisfactory delivery times of baggage and avoid complaints
decrease a high rate of mishandled baggage
reduce costs associated with lost and delayed baggage

How do you document that you have provided or received the agreed quality of service outlined in SLA or other kinds of service contracts?